Refund policy

REFUND & CANCELLATION POLICY
Last updated: 1 April 2026

1. No Returns
Due to the nature of the products, we do not accept returns once dispatched.

2. Cancellation

Orders may be cancelled within 24 hours of purchase.
After this period, cancellation cannot be guaranteed.

3. Damaged or Incorrect Orders

If your order arrives damaged or incorrect:• Notify us within 48 hours
• Provide photographic evidence

4. Refund Eligibility

Refunds will only be issued where:

• The product is defective
• The incorrect product was supplied

5. Non-Refundable Situations

We do not offer refunds for:
• Change of mind
• Misuse or mishandling
• Incorrect assumptions about product purpose