Privacy policy

Last Updated: 20 Apr 2026


1. Introduction

This Privacy Policy explains how GoPeptify collects, uses, and protects your personal data when you visit our website or use our services.

We are committed to safeguarding your privacy and ensuring that your personal information is handled in a secure and transparent manner.

By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect and process the following types of personal data:

Information You Provide Directly

  1. Name
  2. Email address
  3. Phone number
  4. Billing and delivery address
  5. Order details

Information Collected Automatically

  1. IP address
  2. Device type and browser
  3. Pages visited and interaction data
  4. Cookies and usage data

3. How We Use Your Information

We use your information to:

  • Process and fulfil your orders
  • Communicate with you regarding your purchases or enquiries
  • Provide customer support
  • Improve our website, products, and services
  • Prevent fraud and ensure security

We do not use your data to provide medical advice or profiling.

4. Optional Services & Communications

If you choose to engage with:

  • Laboratory services
  • Independent medical professionals
  • Your data may be shared only where necessary and only with your consent.

These services operate independently from GoPeptify.

5. Legal Basis for Processing

We process your data based on:

  • Contractual necessity (to fulfil orders)
  • Legitimate interest (to improve services and security)
  • Legal obligations
  • Consent, where applicable

6. Data Sharing

We may share your data with:

  • Payment providers
  • Delivery and logistics companies
  • IT and website service providers
  • We do not sell or rent your personal data to third parties.

Data is only shared to the extent necessary to provide our services.

7. Data Storage & Security

We take appropriate technical and organisational measures to protect your data, including:

  • Secure servers
  • Encryption where applicable
  • Restricted access to authorised personnel

However, no system is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal data only for as long as necessary to:

  • Fulfil the purposes outlined in this policy
  • Comply with legal and regulatory requirements

9. Your Rights

Under applicable data protection laws, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent at any time
  • To exercise your rights, please contact us using the details below.

10. Cookies

Our website uses cookies to:

  • Improve user experience
  • Analyse website performance
  • Enable essential website functionality

You can control or disable cookies through your browser settings.

11. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

12. International Data Transfers

In some cases, the service providers we use (such as payment processors or hosting providers) may process data outside the United Kingdom or European Economic Area.

Where this occurs, we ensure that appropriate safeguards are in place to protect your personal data in accordance with applicable data protection laws.

13. Updates to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page, and continued use of the website indicates acceptance of those changes.